Terms and Conditions

Effective Date: 10 February 2026

These Terms and Conditions govern your use of the services and website of Energy and Compliance Ltd, a company providing energy compliance assessments including air conditioning inspections, commercial EPCs and Display Energy Certificates. Use of the website or booking services constitutes acceptance of these Terms and Conditions.

1. About Us

Energy and Compliance Ltd offers energy compliance services for commercial and industrial buildings across the UK. Accredited assessors deliver energy surveys and certificates designed to help clients meet regulatory requirements and improve performance. Services are described on the company website including TM44 Air Conditioning Inspections, Commercial Energy Performance Certificates, and Display Energy Certificates.

2. Services

Services may include, but are not limited to:

  • TM44 Air Conditioning Inspections

  • Commercial Energy Performance Certificates

  • Display Energy Certificates

Descriptions of services on the website are intended as a guide. Energy and Compliance Ltd reserves the right to vary service details, methods, prices or availability.

3. Booking and Contract Formation

A contract between you and Energy and Compliance Ltd arises when a service booking is confirmed by the company. Until confirmation, all quotations or bookings remain subject to availability.

4. Fees and Payment

Service fees will be confirmed at the time of booking or in a written quote. Unless otherwise agreed, payment must be made prior to delivery of the service. Fees exclude any applicable taxes unless stated.

5. Client Obligations

By engaging services you agree to:

  • Provide accurate and complete information required to carry out assessments.

  • Allow reasonable access to premises and facilities necessary to perform services.

  • Respond in a timely manner to requests for information or documentation.

Failure to fulfill these obligations may delay services or incur additional charges.

6. Service Delivery

Energy and Compliance Ltd will make commercial best efforts to carry out services with reasonable skill and care. Timelines may vary based on operational factors and access arrangements.

7. Reports and Certificates

Output such as reports or certificates produced as part of the services remains subject to full payment. Reports and certificates are for the client’s compliance use and should be relied upon only within that context.

8. Limitation of Liability

To the maximum extent permitted by law, Energy and Compliance Ltd will not be liable for indirect, consequential or loss of profit claims arising from services. The company’s liability for any claim shall be limited to the amount paid by the client for the relevant service.

9. Intellectual Property

All intellectual property rights in documents, reports, certificates or materials produced remain the property of Energy and Compliance Ltd until full payment is received.

10. Cookies

The website uses cookies as described in the cookie notice to enhance user experience and analyse traffic. By using the website you consent to this use of cookies.

11. Privacy

Use of personal data is governed by the company’s Privacy Policy.

12. Governing Law

These Terms and Conditions shall be governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes

Energy and Compliance Ltd may update these Terms and Conditions at any time and will publish changes on the website.